Compassionate Communication: Elements of Empathy

Learn to practice and cultivate emotional intelligence and deep communication skills for both professional and personal growth in this 3-part series.

• Part 1: Elements of Empathy: In this 90-minute interactive workshop we will delve into the elements of empathic listening with exercises for the head, heart, and gut that will deepen your ability to listen and your understanding of empathy. 

The workshops focus on practical learnable skills to increase emotional intelligence and social sustainability for business owners. Participants will go away with some new insight and understanding of how their emotions and actions affect the people around them. Take the time to work on self-awareness, self-regulation, motivation, empathy, and social skills- the key realms of emotional intelligence.

Each workshop can be taken as a stand-alone and together they build a solid foundation. These practical learnable skills support:

1. transforming blame and criticism into consideration and respect, through connection to the underlying needs that drive behavior
2. discerning what is actually happening right now, distinguishing observation from opinion
3. understanding the positive intention of our emotions:  feelings indicate that something is important right now
4. identifying underlying universally shared values to motivate and support connection
5. informing creative choices that work for all concerned
6. interacting with the dynamics of power in ways that increase cooperation and satisfaction in our relationships

http://www.nysamp.com/

Claudia Kenny is in her 25 season as a farmer, at Little Seed Gardens, a diversified 97 acre farm practicing regenerative agriculture in Chatham, NY.  As a farmer/activist Claudia has worked on many collaborative projects in the Hudson Valley region to build a resilient agriculture that strengthens farm sustainability and strengthens communities. Some of her projects include Cooperative Regional Alliance for Farmer Training (CRAFT), Good Food Farmers, a collaborative multi farm home delivery business, founding the Real Food Co-op a local foods retail store and new farmer mentoring through several organizations. Claudia holds a MS in Conflict Analysis and Engagement. She is a mediator and facilitator with extensive training in Compassionate Communication. In 2016, Claudia joined the New York State Agricultural Mediation Program (NYSAMP) as Statewide Director.  She offers communication and conflict management trainings for the farm community in NYS and through NYSAMP she helps members of the farm community address personal and professional conflicts.

Back to Business Curriculum Main Page